See What Clients Are Saying About Our Services!
As a first time home buyer, I was unsure of where to really start. I had plenty of questions about the home buying process. Jim was great to have in my corner, not only helping me understand the basics of the process, but making himself available at all hours to answer any questions I had, that were a bit more intricate and region specific.
Working with Jim was a truly pleasant experience. He’s a true professional, and clear and easy to understand. I will recommend him to any friends and family looking to purchase a home in the future.
We have had the pleasure of working with Jim & Lisa many times over the past 12 years and there is no one we would trust more with our mortgage and finance needs! Every single time we have contacted them over the years we have received a prompt reply answering all our questions. Jimmy sent us extensive emails listing all our options and possibilities for what we were wanting to do, giving us all the information we needed to make crucial decisions. Most recently we used them in the last 6 months to sell and buy another home in this hot and unpredictable real estate market. Having them by our side to navigate our mortgage options and be ready to make a swift purchase was invaluable. Through this incredibly stressful process Jimmy was in constant contact, with prompt and thorough updates and even gave us the ok to remove subject to financing a day early in an already tight deadline! I highly recommend them, and in fact a few years ago was recommending them to a co worker when another coworker interjected trying to recommend their mortgage broker...turns out we were recommending the same one!! We so appreciate their expertise & support and will absolutely use them again in the future.
Ben & Rebecca McCulloch, Pitt Meadows, BC
We were lucky that our realtor recommended Jim a few years back when securing our first mortgage on a condo in New Westminster. Our experience working with him was so positive that after moving to the island, we went back to Jim for help; Jim found us a great mortgage helping us to buy our dream "forever" home! This past month we refinanced our debt by renewing our mortgage, and were amazed that we are saving a further .5%. Once again, Jim went way above and beyond to keep us informed and organized, ensuring we met a tight deadline. He was available pretty much around the clock, absolutely exceeding our expectations in every way. The business of buying a home can be very stressful, but Jim made the whole experience of finding the right mortgage quick and painless. Without reservation, we highly recommend Jim and his team. - Jen and Troy Beyea (Victoria)
Jimmy made buying our first home together very easy. He was available any time to answer our questions and he always made us feel like we were a priority. The home-buying process can be daunting and stressful, but our minds were at ease throughout the entire process thanks to Jimmy. We would recommend him to anyone looking for a personable, friendly and open mortgage broker. We will definitely be back when we buy our next home. Thank you, Jimmy!
-Adam and Sadie, Maple Ridge
My husband and I were referred to Jimmy Kwon and Lisa Yun for their mortgage broker expertise and we couldn’t be happier with their services. When we bought our first home years ago, Jimmy sat down with us to explain the details of how mortgages work, and what we could expect from his services. Jimmy is extremely professional and candid. He returned our emails and phone calls promptly. And when we moved to a new home, we did not hesitate to call Jimmy to enquire about our new mortgage. I would highly recommend Jimmy and Lisa’s services.
Shawn & Angela, Qualicum Beach
My bank that I have been using for the last 15 years was unsure if they were able to get me a rate they promised me I decided to seek other options. I was refered to Jimmy Kwon at Dominion Lending Centers from a friend. Jimmy provided outstanding customer service. He worked very hard to find me a fixed rate that no other bank could come close to. Jimmy always kept me in the loop, patiently explained any details I didn't understand, and always replied to any email, phone calls and messages I left him. Jimmy made it very easy, and convenient when it came to applying for the mortgage, guided me through the entire process until completion. Jimmy will be our mortgage broker from now on, and I'll recommend Jimmy to anyone that is looking to purchase a property, as he will not disappoint. Thank you Jimmy and your team for making our experience a great one.
Richard Mah, Langley
We were referred to Jim Kwon by our previous mortgage broker when he retired. Jim has helped us with multiple mortgages since then. We recommend him to our friends and anyone who needs a mortgage!
C. Nelson,
This was my first time working with a mortgage broker and Jimmy was an absolute pleasure. I cannot say enough good things about him! Mortgages can be pretty daunting and mine was coming up for renewal. I was going to stick with my existing lender but by chance stumbled across a promotional rate and through that, connected with Jimmy. First of all, he was not only very quick to respond to my email - within half an hour - but also got to work immediately for me as the offer was ending very soon. Throughout the entire process, Jimmy was so helpful - informative, responsive, thorough, knowledgeable, friendly, and in general made me feel very well taken care of. He went above and beyond to help me secure the lowest rate out there. I have no hesitation recommending Jimmy at all. In fact, I would say if you're considering getting a mortgage, you MUST talk to Jimmy. Thanks again for everything Jimmy!
Michelle, New Westminster
It was my first time working with Jimmy for my first home purchase. I could not be happier with the level of service I've received. In a few words, I would describe the service I've received as professional, honest, thorough, and knowledgeable through and through. Overall it has been a very pleasant experience and I would highly recommend Jimmy and his firm to anyone in need.
Jun, Burnaby
This is our second time working with Jim and he will always be our mortgage broker. He genuinely cares about his customers and is determined to get the best mortgage rate for them. Jim is such a professional and knowledgeable broker. He always gives you an immediate tentative answer then checks to make certain that the information he is providing is accurate and correct. He promptly returns calls and answers emails. He stays with you from start to finish and takes care of all the details so you don’t have to. We can’t recommend him too highly – he’s the best!
Maurice and Jae Oak, New Westminster
I was referred to Jim Kwon though a friend. I have found Jim to be very thorough, honest, diligent, and calm. Excellent customer service very responsive. He found us a great rate better than the bank. He made the process go very smoothly despite being on the other side of the country. Highly recommend him.
David Choi MD CCFP Mississauga
My wife and I were referred to Jimmy with a strong recommendation from a friend, and have not been disappointed! We were first-time home buyers and purchased a pre-sale property. Jimmy led us through every step of the process with a calm, patient and friendly approach. We felt well-informed about the decisions we made and appreciated the extra mile Jimmy went to make sure we were satisfied with our selection. I have no hesitation recommending Jimmy and Lisa for anyone looking for a new mortgage - we will certainly be back when it's time for our next property purchase!
K&M - Vancouver
I recommend Jimmy to anyone who is looking for any kind of financial help with a home or re-finance. I have been working with Jimmy since 2012, its been absolutely fantastic! I've never felt so relaxed and so at ease about signing on dotted lines! Thank you Jimmy!
Ajay - Surrey
I can’t say enough good things about Jim Kwon! I recommend him wholeheartedly! I’m a Canadian living abroad (Korea) who bought a home in Toronto – Jim is based in Coquitlam, which means we were operating in 3 time zones, and still he made everything work seamlessly. He’s knowledgeable, proactive and responsive, and took care of all of my issues as if they were his own. I couldn’t have asked for more care, attention and dedication. He really went the extra mile to ensure nothing was overlooked.
Genny
My family and I were introduced to Jimmy by the Financial Literacy Counsel in 2014 when we began our house hunt. From the beginning, Jimmy has met us where we were at. For our first meeting, he made his way to Richmond to meet us late in the evening, at our convenience. He carefully explained the home buying process to us, first-time home buyers, and he patiently guided us through the information, helping to take the intimidation out of choosing a mortgage. He calmly invited and welcomed questions and that set a tone for the relationship into the next two years. He was always personable, accessible, and right on time, especially when we presented an offer and then counter-offer after counter-offer. He worked hard to be an active member on our home-buying team, helping us to make good decisions and feel secure in them. He continues to put our family at ease as our "Mortgage Broker for Life."
Clara Kim (Surrey)
We wanted to thank Jimmy for helping us secure the right mortgage to allow us to renovate our home by upgrading energy efficiency and adding space and a third bedroom for our second child. We owned our home for 10 years, had more than enough equity and good credit, but because of the scope of the renovation identified for our 100 year old home, we had difficulty discussing anything other than basic construction mortgages with our bank. This wouldn’t have enabled us to complete the work, but Jimmy did not give up and was creative and diligent in tailoring a mortgage for us. Ultimately, we were able to conclude an agreement with a bank through Jimmy, and are now well on our way to turning our house into a larger, environmentally more sensitive home for years to come.
Susan and Clem (Vancouver) 1
"This is my second time working with Jim to renew my mortgage and as always it has been a pleasant experience. He takes the time to explain the process, the options and also takes the time to address any questions or concerns. He has been a pleasure to work with and will continue to be my go-to person for anything mortgage related in my life."
Tak (North Vancouver)
I haven't worked with a mortgage broker before for my past real estate activities due to a couple of reasons.
One of them was that there could be more costs including hidden brokerage fees. Secondly I like to keep my life simple. I already have a couple of banks I can use for mortgage. I know their rates couldn't be the best but it wouldn't be so bad. Anyway I got to know Jim unexpectedly during my purchase of condo. It was a simple transaction but kind of a long process because of the stricter mortgage regulations newly made by the government. I have found I had wrong conception in working with a mortgage broker. I got better rate than those posted by my banks without any extra costs.
The transaction have completed without any troubles despite of the change of my financial plan during the arrangement of mortgage. I was very happy with Jim's service and appreciate for his efforts to provide quality services. He is professional and responsible.
HQ
We owe you a debt of thanks, and had meant to express our appreciation sooner. The process with the lawyers and bank went well, actually, in completing an exhaustive process. In fact, you pulled one out of the hat for us, under pressures of time and circumstance for us and a fairly short window for you. Our dream of simply investing existing assets into the renewal of our home had turned out to be complicated and galling at the 11th hour, after completing all design work and permits, so your efforts helped salvage that dream. I’ve worked with you several times now, and we’ve appreciated again that you bring uncommon clarity, calm and focus to the task at hand. It was a pleasure to work with you.
C & S (Vancouver)
"This is an excellent team: Friendly, approachable and highly knowledgeable. They make the complicated simple. They also have excellent connections within the financial community, which means they can secure the best interest rates. My realtor summed it up beautifully, “Your broker is fantastic, you won’t believe all the work he’s doing”."
S Alexander
I cannot even begin to express in words how thankful and appreciative we are of Jim’s expert skills in finding the best and most appropriate mortgage products for his clients. We were referred by a colleague after weeks of dealing with another broker and being completely taken advantage of with no final product in hand. Jim was extremely upfront about our particular situation and put his best foot forward in obtaining an excellent mortgage for us. His communication is timely and effective. His professionalism is unparalleled. We will be return clients for a long time to come. Thanks Jimmy and keep up the incredible work!”
- G and S (North Vancouver)
We have worked with Jimmy for two home purchases now. When buying our first home Jimmy was patient and very informative as he walked us through the process. He was willing to spend as much time as it took for us to be comfortable with the process. Both times we have worked with him we have been impressed by his knowledge, organization and quick responses. He was genuine and looked out for our best interest. We look forward to working with Jimmy again in the future!
Tyler and Nikki T (North Vancouver)
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I believe I was first introduced to Jim’s wife, Lisa, nearly nine years ago, by the realtor I had used to purchase my first home. Lisa was wonderful to work with, and I felt completely at peace with her and the service she was providing me. We communicated regularly by both phone and email until the signing of the papers was upon us.
We looked at the various options available to me, and I selected a variable rate mortgage that offered me much better rates than the fixed rate mortgages could at that time. Having previously traded stock options in the markets, I was not at all concerned with the movement of the variable mortgage rates, and given the state of the economy, I did not anticipate much movement to the upside. I met Jim when we had to complete the paperwork. Jim was informative and professional while he explained what it was I was putting my name to.
Three years into my first mortgage, I was interested in refinancing some of the property improvements I had made to my property. Jim informed me that it was a good time to consider refinancing those improvements through my mortgage. I asked Jim to get me some numbers that I could work with. He came in .25% below what my first mortgage rate had been. After crunching the numbers, I realized that I would save an additional $3,000.00 in interest payments over the five year term, even after penalty and legal costs, so we made the deal.
That last mortgage term has concluded, and I have just renewed my mortgage again through Jim, who was able to get me a better rate through a different lender than my former mortgage lender was prepared to offer. I have been very pleased with the services that both Jim and Lisa have provided me throughout the years, and I look forward to working with them in the years ahead.
S.W.B. (Mission, B.C.)
We have been with Jim over ten years and he has helped us find a best mortgage rate that fit our financial needs every time. He clearly understands the mortgage market very well and incorporates his knowledge into our financial situations. His responses to our questions and requests were very quick and were right to the point. He always made himself available whenever we needed his advice. We hope he can help us when we need his expertise again in the future. Thank you, Jim!
Shoko & Nobu Mano (Vancouver)
"Jimmy's services came highly recommended by a friend. As a first-time home buyer, I needed all the advice I could get. He made time to meet with me and my partner, clarified terminology we didn't understand, answered all our prepared questions and provided insight on things we hadn't considered. At the time, we were in the market for a pre-sale and had met Jimmy three years before the building would be completed. What made this particular mortgage more complicated was when my partner and I split up two years before the building's completion. Jimmy's professionalism and expertise came through during this difficult situation. When I decided I would try to buy out my former partner, Jimmy provided me with multiple scenarios and assumptions, the pros and cons of each with realistic expectations. It felt like Jimmy was looking out for me during what was an emotional time and was indispensable for my decision making.
He has set the bar of what I would want out of a mortgage broker: someone who takes his job seriously, gives the time to listen to my concerns, responds promptly, is respectful in every interaction, and provides clear advice and suggestions. I will be coming back to Jimmy in the future for any further mortgage services, and would highly recommend him to others!"
H.Y (Vancouver)
"We were referred to Jim 5+ years ago when we were buying our first house. We had a lot on our plate at the time ... along with all the emotions that go with buying your first place, my wife was 5 months pregnant with our first child when we closed on our place. Jim kept us at ease throughout the process by providing regular updates, explaining the various options available & was always available to answer our questions. We appreciated Jim's professionalism during this first round & it was an easy decision to go with Jim again when it was time to renew our mortgage this year. He presented us with some options that we didn't think of, which in the end saves our family about $400 a month. Thank you Jim for the great service; we look forward to working with you again in the future."
Chad (Port Moody) 2
I highly recommend Jim Kwon for any of your mortgage needs. I've worked with him more than once and have only great things to say about him. Mr. Kwon is someone you can rely on. He adapts to my ever-changing schedule as my job requires that I travel often. Despite not always being in town, Mr. Kwon has succeeded in completing my renewals. Most of all, I know he genuinely cares for his clients.
Guiv (Burnaby)
Jimmy helped me with my first mortgage renewal and the process was very quick and easy. During the course of my application, he took the time to answer all my questions making sure I understood all my mortgage options and keeping me up to date on the process from beginning to end. As this was my first renewal, I did have a few questions and he answered each one quickly and in detail putting my mind at ease. I highly recommend Jimmy and his team and will definitely refer him to all my friends and family for their mortgage needs. Thanks again for the great service and pleasant experience!
Lisa (Vancouver)
We were referred to Jim years ago when we bought our first home back in 2004. We have continued to rely on him as a resource for anything related to the home ownership process. We trust that he is looking out for our best interests and will be there for us throughout the life of the mortgage. We have no problems recommending him to others who need a mortgage broker. He is trustworthy, attentive, and kind. We look forward to working with him again in the future.
- Peter (Langley)
This is our second experience having Jimmy provide our mortgage services. The first time was when we first purchased our condo and was thoroughly impressed with his services. Throughout the 5 years we continued to receive updates regarding the market and bank of Canada rates. For our mortgage renewal, we chose Jimmy again to find us a deal we couldn't refuse. This time around, we didn't have the time to meet up so everything was done over email and the phone. Jimmy also provided the final documents via an iPhone app for us to sign which was very convenient. Overall Jimmy is prompt with his emails and phone calls. I would highly recommend him to all my family and friends.
Billy
We have had the pleasure of working with Jim and Lisa on multiple mortgages and their professionalism and knowledge make the process very easy. We appreciate that once we sign the mortgage their service is not done as they are always there to answer questions and to keep you updated on what’s happening in the market. We have recommended Jim and Lisa to all of our friends and family because they are the best in the business and could not imagine going through this process without them. Thank you both for the awesome service and we look forward to working with you in the future.
Alex & Sandra (Thunder Bay Ontario)
To anyone looking for a home, I'm saying this from the bottom of my heart: if you are offered a mortgage from a bank, take that to Jim Kwon because he will beat that rate guaranteed. He's always been a competitive SOB (and one of my best friends since fourth grade) and he will work tooth and nail to beat that rate while looking after your financial needs. As a bonus, he will make sure you (i.e. "I") don't over stretch yourself just for a house and will provide you with options you didn't know you had.
Paul
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My husband and I just renewed our mortgage through Jim Kwon, it was our 2nd time working with him. Both times, we found him to be very attentive to our needs, patient and incredibly informative. The renewal process was very involved and tedious, but Jim was with us every step of the way. He was always very quick to return a phone call or an email and was great about working around our busy schedules, even meeting with us after regular office hours! We would never get the one-on-one personal attention Jim gave us at a bank and would never use a bank for just that reason. We highly recommend Jim and will use him again in the future. Thanks Jim, you made the whole process so much easier!
Cathy & Dan, Port Moody
Sincere thanks to Jimmy and Lisa of Innovative Mortgage Solutions! We are happy clients who have received sound advice and superb service each and every time we turned to Jimmy. We wholeheartedly recommend Jimmy to anyone purchasing their first or subsequent home." ~ Doug M & Family
This is my 3rd time working with Jim and Lisa on renewing my mortgage. As always, I have completed what can be a tedious transaction, with simplicity. They are extremely accommodating people, which these days is a rarity! I work in an industry where customer service is so important, so I am extremely grateful when I receive exceptional customer service myself. All the steps needed were fulfilled in a most efficient manner. They found me an excellent rate, so what else could one ask for when working with these people?! If you haven’t dealt with these people, give it a try, you won’t be disappointed, I guarantee it!!!
Carol (Burnaby)
As my mortgage was expiring, I contacted Jim Kwon of Innovative Mortgage Solutions, in addition to my bank and began to investigate the renewal process and current floating and fixed interest rates. Within hours Jim had contacted me via email and attached a short questionnaire to complete which detailed my mortgage needs and concerns. I responded quickly and was given a few options. Meanwhile my bank had still not returned my phone call nor emailed a message. Jim understood that I wanted to wait and ensure my bank, whom I have held an account with for 20 years plus, could match any rates provided. Over two weeks passed before my bank returned with an answer and reluctantly informed they could not beat the quote provided by Jim Kwon. I was astounded. I had been a reliable and loyal customer with this institution and they were not even that concerned that I would consider an alternate mortgage provider and even more unwilling to try to provide me a similar quote. Worried that transferring my mortgage would cost me more in added services or fees, Jim Kwon was extremely informative and accurate. There was no transfer cost. Jim also referred legal services and from beginning to end I felt that all communication and information was extremely professional, accurate, and well organized. As i finalized the paperwork with Jim Kwon of Innovative Mortgage Solutions, I felt extremely confident and satisfied. There was no high profile pressure during the process and was very happy with the end results.
Matt S, Port Coquitlam 3
They are professional, knowledgeable and have extraordinary ability to analyze, outline and articulate mortgage options that was suitable to us. They would answer my many questions along the way and were never annoyed with us. They would even work after hours to answer my questions, which my husband and I appreciated tremendously.
I have and would highly recommend Mr. Jim Kwon and Ms. Lisa Yun as a Senior Mortgage specialist. Since the time we have been working with Jim and Lisa I would never change them with anyone else.
We just simply "Love" them!
Reshmi and Bob Naicker (Coquitlam)
Jim and Lisa...what a team! No matter who you work with, you know that you will get courteous, knowledgeable and timely service. Jim and Lisa helped us with the purchase of our first and second homes. Being relatively new to the house-buying market, they helped to make everything go smoothly. They were honest and patient when explaining the intricacies of obtaining a mortgage and purchasing a home. No question was too small. We love working with this dynamic duo and you can be sure that any other house purchases will not be done without them. Thank you Jim and Lisa!
~Ben and Grace Han (Ontario)~
My wife and I have had the pleasure of working with Jimmy on multiple mortgages. We were first introduced to Jimmy from a work colleague when we purchased our first condo in 2006.
We have since done multiple mortgages including a refinance on our condo to use the equity for a purchase on a house. He worked around our schedule and met with us after hours at our place which made things much easier due to our work schedules.
Jimmy provided a spreadsheet outlining the costs associated with refinancing and purchasing which was detailed and easy to follow allowing for a smooth process. He also had a spreadsheet program comparing the variable rate to the fixed rate even factoring in hypothetical prime rate increases therefore providing a very clear analysis.
More importantly he emails economic updates regarding the prime rate forecast so we are kept current and can make an informed decision if we decide to convert to a fixed rate and I can always call Jimmy to discuss first.
The services does not stop once the mortgage completes as Jimmy continually monitors the mortgage market and if there is an opportunity to save you money he will let you know. We were able to take advantage of this opportunity more than once allowing us to save substantial money!
Christopher (Burnaby, Surrey)
This was our first time using a mortgage broker and we weren’t sure of the process. Thankfully we got a referral for Jim, who was extremely patient and educated us on the different types of mortgages and the pros/cons of the options available to us. He worked really hard to ensure everything was completed on time despite our unusually quick completion date. If it wasn’t for his quick actions, I don’t think our subject removal would have gone as smoothly. Jim was also able to offer us a better rate and better service than our bank with whom we had our last mortgage.
Thank you Jim!"
Chris & Laura (Vancouver)
My wife and I recently purchased a condominium in Burnaby. During the beginning stages of purchasing a home, we found out from our existing bank that in our particular situation we had to turn to a private lender for the Mortgage. Our realtor suggested Jim Kwon of Dominion Lending Centres. Well thanks to the hard work by Jim Kwon, he was able to find us a lender with a good rate, much lower than a private lender. After the lender agreed, they required more info into the background of our lives, so we all worked hard to provide the necessary documents. In the end, my wife and I are now living in a Burnaby Condominium.
Thanks Jim Kwon of Dominion Lending Centres.
Stephen & Lucy.
Our Mortgage Broker, Jimmy Kwon, was pretty awesome. Jimmy helped break down the mortgage terminology into terms we could understand. He crunched out our magic numbers when it came down to making offers and provided us with a good rate. It was nice to be able to call/email Jimmy with questions like "... how much would our monthly payments be if we bought a place for $ with a of down payment of $."
For Mike and I, we met with two Realtors, two Mortgage Brokers and the bank.... and Ryan and Jimmy were our chosen Real Estate Dream team. Whenever you're free, give them a call / email. They'd be happy to help :-)
Michelle and Michael (Vancouver)
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We had the privilege working with Jim on our latest mortgage. Compared to our first mortgage where we worked directly with a bank, the second time around was less stressful. The first time, the thought of not having the best mortgage rate was always on my mind. This time around we were assured that we were getting the best rates. During the course of selling and buying, Jim would periodically touch base letting us know the latest rates and offerings - our information was always current.
Having a young family, from the initial meeting to the final signing of papers, Jim always worked around our schedule. Unlike traditional banks, he is up to date with technology (emailing, digital signatures) - very convenient.
It's also nice that you do not directly deal with the mortgage lender. Having a familiar person act as a middle man was more personable.
It was a pleasure to work with Jim.
Pam and Steve
Jim Kwon of Innovative Mortgage Solutions was my first experience with a mortgage broker, having been a customer of the big banks for many years, and I will never go back. Not only am I saving money, but the personal attention and advice I received from Jim Kwon has shown me that there is an end to having a mortgage. He listened to my needs and offered the best fit solution, I cannot say enough good things about Jim.
Robert M., Langley
Jimmy has guided us through three mortgages and two mortgage renewals with exceptional patience, responsiveness, courtesy, and been-there-done-that expertise. We will happily continue to use his service as long as it's available and always recommend him to our friends and colleagues.
Noel & Lindsay (Vancouver)
Working with Jim has been a great experience for many years. His professionalism and keen nowledge has given us peace of mind when dealing with our mortgage needs. I would highly recommend Jim Kwon of IMS to friends and family who are in need of their services.
Kevin H. (Coquitlam) 4
"We are extremely fortunate to have had Jim and Lisa help us and guide us through our very first home purchase a few years ago. The entire application to closing process was explained to us step by step. Jim and Lisa were available to answer all our questions any day of the week. A few years after the purchase of our first home we went through the process again on building our second home. We didn't hesitate to call Jim and Lisa again to help sell our house and start building our custom built home. We initially thought building a home would be much more involved than purchasing a pre-built home but Jim and Lisa made the process feel exactly the same. My wife and I are looking forward to building again and we definitely will call Jim and Lisa again."
Martin and Mayumi, North Vancouver
Jim Kwon and Lisa Yun of Innovative Mortgage Solutions save me a lot of money everyday, plain and simple. When I was shopping around for my first mortgage, I went from bank to bank and became discouraged. I couldn't believe the interest rates! Even the institution my family and I had banked with for 15 - 20 years could only offer me a high rate, while claiming it was "the best" they could do. A colleague mentioned Jim and Lisa, but I ignored her because I simply didn't have time to meet them. However, Lisa wasn't going to give up. She met me at 8pm in my home and told me she could get me the best deal. And she delivered for my first home and then my second. Jim and Lisa are friendly, knowledgeable, and truly operate with their clients' best interests at heart. If you want to save money, see them.
Renu Bakshi (Vancouver)
“We have been clients of Lisa and Jimmy for several years and cannot see giving our mortgage business to anyone else. They provide premium client service by going above and beyond the traditional role of mortgage brokers. They always make an effort to understand our needs, deliver competitive solutions/rates and they make “paperwork” straightforward and easy. Thanks guys for always being on our side!”
Aida and Ian (Port Coquitlam)
We were so fortunate to have been recommended to Jimmy and Lisa Kwon some years ago when we first purchased in downtown Vancouver. They were so very attentive to our particular needs and they really made an extra effort to find the best financing available.
Since that time, a decade ago, we have had some complex real estate transactions and mortgage challenges regarding property in Europe, as well as investment property in Vancouver. In each instance, their knowledge of the products available and the strategies they suggested turned out to be of tremendous benefit. Lisa and Jimmy are both "listeners", meaning that they make it a point to find out what kind of service they can personalize for their clients, and then they present clear, concise and detail-oriented service. They have a broad knowledge of the products available in the mortgage world, and have very creative, practical solutions. Luciana and I are very happy with our relationship with them, have referred many friends and colleagues, and we will be calling again, when the need arises! Thank you Jimmy and Lisa, again!
Jesse Read (Vancouver)
I’ve had the privilege of working with Jimmy in the last couple of months while we were in the process of purchasing a home. When I was looking for a mortgage broker, I was looking for someone who was honest, current on industry information, approachable, responsive, and easy to deal with. Jimmy came highly recommended to me by a close friend and has met every one of my requirements. From our initial meeting, through the close of our home Jimmy has been a pleasure to work with and I have no hesitation in recommending him to others.
Mark and Grace (Port Coquitlam)
“I have known Lisa and Jim since 2002. They have taken care for me of two separate mortgages and three refinancing. Throughout each transaction they have invariably been knowledgeable, efficient, courteous, prompt, and patient, consistently exhibiting that grace that takes competence to a higher level and makes of your broker more a trustworthy partner than a service provider. I will continue to use their advice and services for as long as they will be available and I have no hesitation in recommending them to anyone.”
Dr. Luciana Duranti
Chair and Professor | Archival Studies
School of Library, Archival, and Information Studies
The University of British Columbia
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I worked with Jim Kwon on my mortgages over the last 6 or 7 years. I have my own home and a couple of apartments that I rent out. Jim helped me to get the best mortgage rates for each of these properties and it was an excellent experience working with him. He is professional, well connected, friendly and understanding (listened to my story and understood what I was hoping for). In a more recent situation my partner had been working with another broker trying to pull together a refinance so we could renovate the home. He worked with that broker for a few weeks but for some reason was not getting anywhere. I decided to call Jim and he had it all pulled together in a couple of days! What a relief, and I had no doubt that once I had called Jim everything would work out. I would not hesitate to contact him again and recommend him very highly.
All true :)
Kelly (Maple Ridge)
You have really been awesome right from the beginning, through the years, with all the questions, requests we have asked for. Really you have been just excellent to us through it all. I am so anxious to get this current mortgage out of the way so we can ask you for another one later..
Esther (Vancouver)
I first came to Jimmy Kwon when I left my mortgage provider of 5 years and went shopping for a new mortgage. Jimmy gave us sound advice based on good expertise and experience, this let us make a good decision on our mortgage that turned out very well for us. I am very pleased that the relationship and contact continues after the transaction giving us opportunity to respond to change with circumstances. I am confident in referring Jimmy Kwon to those I know.
Henry
The overall experience was amazing, we felt very well taken care of even with our busy schedule all things were done very efficiently
Mark and Meg (Coquitlam) - First time home buyers. 5
Thanks so much for arranging my mortgage this summer. You couldn't have made things easier. Things went so smoothly with a couple of phone calls and emails and one meeting at my convenience as to time and place, and it was done. I also appreciate your follow-up months later, letting me know about interest rate predictions. Hopefully, my mortgage days are done, but if I need one in the future, I will let you know.
Barry ( Burnaby)
"I am writing this testimonial for a very good reason. Not only did Jimmy do a great job finding us a mortgage but in all the hassle of buying a home by new comers to Canada, Jimmy took the time to explain and answer all questions and helped us with all issues we had during that journey. He did a ton of foot work that we did not have to worry about and he helped us get through a lot of issues that were preventing us from making bad decisions. Jimmy is super friendly, easy to talk to, easy to understand and not to mention that at the day of final paper signing he obtained a lower rate. We cannot imagine having anyone better than him to work with."
Tomasz and Sylwia (Port Moody) :) - First time home buyer
I am a first home buyer so all mortgage related issues were new to me.
I had another broker whom I contacted to get my application done. However I had to call him multiple times to get to know status of it. I was unhappy and upset but my realtor advised me to talk to Jim just to have a second opinion. I'm very glad I did. Jim did a great job. He explained substantial differences between different types of mortgage. He had answered enormous amount of questions I had. I never had to call him to ask about my application he was proactive in everything and have sent regular updates. He was able to provide a better rate and negotiate additional flexibility of my mortgage.
Thank you Jim
ILYA (Coquitlam) - First time home buyer
I've spoken to banks and other mortgage brokers, but Jim's friendly and patient demeanour won me over instantly. He breaks things down so well, and every question was met with full attention and care. He's quick response to my concerns and inquires (even on weekends) , made me feel like he always had my best interest in mind. And even after my deal was done, his door was always open for any other questions I had. If you want to feel looked after, talk to Jimmy!
Vincent (Vancouver)
“Lisa and Jim, I want to say thank you for the excellent service you’ve provided us through the years. Since we started with you in 2005 you’ve kept us up to date with economic data and the bank of Canada’s interest rate information on a regular basis. You’ve always promptly responded to all our queries. It feels great that we can just pick up the phone and talk to you instead of an auto attendant at a big bank. We really appreciate what you’re doing. We’ll be calling you for our next house soon…”
Yared (Surrey)
"Professional, available, reliable, supportive, and effective. All words that describe Jimmy as he helped us secure our mortgage for our very first home. His ongoing communications after move-in are also a nice gesture in keeping us abreast with mortgage rate trends. We will have no hesitation using his services again. "
Terry & Hana Chung (Toronto)
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Thank you for all of your advice and assistance over the years, which I have found to be professional, prompt and very helpful. Our relationship started with a mortgage but continued with regular contact and updates on the financial industry including predictions for mortgage rates which has kept me informed over the years, and confident that I had the 'right' mortgage for my situation. I also appreciate your assistance in complimentary areas such as referrals to insurance and accounting professionals which have been excellent. I would certainly recommend your services to friends, and of course keep coming back for all of my mortgage renewal needs.
Regards, Tanya (Burnaby)
Jimmy is very proactive in keeping us up to date with mortgage rates and government interest rates. I think we've used Jimmy's services 3 times since we were first referred. Next time we are looking to move, borrow on equity or lock in, we know exactly who to call!
R and E Comeau (Maple Ridge)
I’ve known Lisa and Jimmy for over 15 years now and have dealt with them for all of my mortgage needs since then. I have found them both to be exceptionally organized and very thorough leaving me with a great feeling of comfort with the largest purchases I’ll ever make … my home. It is always reassuring to know there is a team looking after my best interests when it comes to my finances instead of the banks!
Lisa, Jimmy and their Team have made my mortgage process simple, efficient and error free every time and the simple peace of mind in dealing with a team of professionals helps my wife and I rest easier. Their advice has saved us money and assisted us in managing our finances to our best advantage. I would recommend them to anyone in need of a mortgage.
Thanks you Lisa and Jimmy for all your hard work over the years!
Scott Adam (Chilliwack).
From our first meeting Jimmy went above and beyond making sure everyone was well informed and took the time to show us all options available in a well laid out presentation. Time was never an issue and we never felt rushed in all our meetings or phone conversations. We met Jimmy on glowing recommendations from 2 neighbours who had used his services and we will highly recommend Jimmy to all our friends and family. Thanks Jimmy for all your hard work.
Ray and Kelly (Pitt Meadow) 6
I first met Jim back in 2008 when I purchased my first home in Victoria, I felt that Jim was very professional and quite knowledgeable about the market and gave me great advice on what I should do with my mortgage. I then relocated to Vancouver and purchased my second home and with Jim’s help it was quite easy. He was able to meet me wherever was convenient for myself which fit my busy work schedule quite nicely! After two years of living in Vancouver I then relocated to Calgary and purchased my 3rd home with the help of Jim and Lisa. The level of comfort that I have with Jim is very high because he keeps in constant communication with me on what is happening in the market and continues to advise me on how what type of mortgage I should be locking into. I strongly recommend anyone who is looking to purchase their first home or multiple homes to work with Jim and Lisa as they are extremely knowledgeable, friendly and great communicators!
Thanks,
Ryan (Victoria)
My wife and I have used Jim and Lisa's services over the last 11 years. The first time was when we were looking at buying our first new home after I transferred to my new job. We also used their services to refinance, at least twice, when the interest rates were low. Both Jim and Lisa were very knowledgeable and helpful in the procedures dealing with our mortgage. They kept us up to date with the interest rates and any changes that may apply to our needs. We can't say enough on how Jim and Lisa were there for us. They gave that personal touch and worry free satisfaction to completing our financial needs. Also in the process Yvonne and I made a couple of new friends. If we ever need financial services regarding our mortgage, Jim and Lisa will be the first one's we call.
Jim (Agassiz)
"Awesome service, would recommend. Very honest in showing the reality, good and bad, which is very helpful in making informed life changing decisions."
Thanks,
Alan (Vancouver)
Jim Kwon of IMS mortgage has provided us mortgage services for our first home purchase then again on our second purchase. We were originally referred to Jim from our real estate agent. We were told he was easy to work with, doesn't leave you wondering, is very quick to answer questions regardless of how insignificant they may be, and works hard to get you into a home. These were very true statements. We, like many young buyers, Tend to fall in love with homes on the upper scale of our price limit. In both purchases Jim faced the seemingly impossible for us. He is quick to task, and from our perspective gave 100% of his energy towards getting us the mortgage. He is knowledgeable and finds different avenues to approach lenders. He found us a very competitive rate in both mortgages and saved us thousands on our latest home purchase. No guarantees that he can get anyone a mortgage, but with him you will definitely have an Ally with honesty, integrity, and commitment.
Carey and Cherie home buyers in 2008, and 2013 (Sidney, Vancouver Island).
I have been a very happy client of Jim and Lisa's for almost 10 years now. They are both extremely knowledgable, professional and always such a pleasure to deal with. I would recommend their mortgage services to anyone, regardless of what city they live in.
Thank you Jim and Lisa for all your hard work and dedication.
Amanda (Victoria, BC)
We met Jim in 2009, when he helped us secure the mortgage for our first condo in Vancouver as a newly-married couple. Now, with 2 kids and 2 dogs in our family we do not have much time to be researching mortgage options and rates, but we always feel like Jim is looking out for our best interests and keeping us well-informed. He has helped us through refinancing our condo and most recently with the purchase of a Vancouver townhome for our expanded family, because a 2 bedroom condo + 2 kids + 2 dogs = 2 crowded! We trust Jim and his opinion and would not hesitate to recommend his service to our friends and family.
Kelly and Eric Macauley Hempsall (Vancouver)
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My wife and I first worked with Jim on a refinancing of our home in North Vancouver. Jim was able to get us a very attractive variable rate mortgage and guided us through the application smoothly from start to finish. We asked Jim for his help again when we were looking to finance our new home in Coquitlam. Again, he was able to get us a rate much lower than the major banks and made the whole process look so simple and easy. We have recommended using Jim to all our friends, relatives and associates who are looking to finance or refinance their property.
Eric and Jennifer Lee (North Vancouver, Coquitlam)
My wife and I currently renewed our mortgage through Jimmy at IMS. What is really great about Jimmy is he takes the time to make sure you have a complete understanding of your mortgage and the process. No question is too insignificant and he put things into simple terms for you. We feel that we can contact Jimmy anytime and we know that he will respond in a prompt and professional manner. We look forward to working with Jimmy on future mortgages and would not hesitate to recommend his services to anyone.
Eric & Melissa (Vancouver)
Jim and Lisa advised us on obtaining a mortgage as well as a refinancing and their services were prompt, thorough and reliable. They are professional yet approachable and have gone out of their way to assist us on other loan situations as well. I would not hesitate to recommend Jim and Lisa to anyone in need of a mortgage specialist.
Best regards,
Manee
I was referred to Jim by a friend in 2006 and since then I have been working with Jim and I would like to share my experiences working with Jim. The first time I worked with Jim, he helped me to get the best interest rate in the market when we wanted to switch from the previous mortgage broker.
A couple of years later we decided to look for a detached house but we would not be able to obtain a “traditional” mortgage for a house we wanted to make an offer on and we asked Jim's opinion whether or not we should get a second mortgage. He researched a few options for us and suggested for us not to get a second mortgage as he did not want us to go through any financial difficulties due to higher rates therefore higher payment. I am glad that I did not work with a mortgage broker “who did not care for a long term relationship” with his/her clientand offers whatever brings cash flow to his/her bank account otherwise we might have been in a trouble when we had the housing bubble in 2008.
He has been always consistent with his opinions and he has always prepared a few different options suited for our financial situation and arranged all the paperwork needed in a professional and timely manner.
He is honest, humble and personable guy.
I would recommend Jim for any financial services he offers and I will continue to work with Jim every time we have opportunities.
John O. (Coquitlam) 7
"I have worked with Jim for getting my first mortgage, as well as getting help and information along the way and when looking into refinancing options. He has always been helpful, and responsive to my requests, and I would recommend him to others."
Eric (New Westminster)
“We are very pleasantly surprised at level of professionalism and dedication to give the customer the best possible mortgage tailored to us. I highly recommend you to everyone I know who is shopping for a mortgage. Your service gives value that is hard to come by these days”.
Randy and Jeanne (Oshawa)
My wife and I have used Jim and Lisa for many years and they have given us great advice and saved us a lot of money by getting us good rates on our mortgage and by giving us good advice regarding our various options for floating rate and fixed rate mortgages. They have always provided us with a very high level of service and they are a pleasure to deal with.
John (Vancouver)
I am a highly satisfied, repeat customer and continue to recommend Jimmy to my friends and family every chance I get. He is professional, timely, informative and I truly feel I am getting the best mortgage deal available to suit my needs.
Thanks Jimmy.
Julie K. (New Westminster)
Jimmy and Lisa have always worked diligently on our behalf while keeping us up to date with market trends. Their guidance was instrumental in meeting our financial goals. Thanks!
- Fred (Vancouver)
My wife and I have been dealing with Jim and Lisa for many years now. They were very helpful in meeting our needs by finding the best mortgage rates for us and were very professional in their dealings with us. The kind of advise they gave us were sound and gave us good options to make the best decision that suited our lifestyle. I highly recommend Jimmy to help you through choosing your next mortgage.
Tom Mei (Vancouver)
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“We have used Lisa and Jimmy’s services several times and each time we have been absolutely satisfied with their assistance in setting up our mortgages. They are professional, friendly and knowledgeable. They explained all of our options to us clearly and took the time to make sure we were happy with the mortgage we chose. The fact that they came to us made it very easy! I would not hesitate to recommend their services to family and friends!
Thanks Jimmy and Lisa for your excellent service.
Vince and Laura (Burnaby)
"Jimmy helped me out big time. I was in very tight time line but, he worked it out very quick and perfectly. I truly appreciate all your hard work and effort to get may mortgage done in right time. Thank You Jimmy"
Sung Yoon (Burnaby)
"Jim provides exceptional service. He has always kept me apprised of new products and rates which has saved me thousands of dollars. Jim is one of the few professionals that I have no qualms about recommending to family, friends or colleagues. I expect to draw on his expertise for years to come."
Pete (Vancouver)
Dear Jimmy,
I would like to take this opportunity to thank you for your excellent service and help in procuring a mortgage for our home. Jimmy has assisted us several times over the years and his help and assistance has always been the most timely and professional. We would not hesitate in recommending Jimmy for your mortgage assistance , which we have done several times in the past.
Sincerely,
Jack Chapelas (Abbotsford) 8
“My wife and I have received exceptional service and advice on our mortgage decisions from both Jimmy and Lisa. Over the years we’ve had many questions and Jimmy and Lisa are always quick to respond with thoughtful and well researched answers. We will continue to use Innovative Mortgage Solutions in the future and recommend them to our family and friends.”
David (Richmond)
Jim got us the mortgage that met all of our needs while ensuring we got the lowest rate possible. He has a great knowledge of the business and made everything easy to understand. He was really accommodating of our schedule ensured everything went smoothly. He has my complete confidence and I wouldn’t hesitate to recommend his service
Troy (New Westminster)
We have used Jim Kwon for several mortgages and refinancing situations. He always keeps us in the loop and has gotten us the best interest rates throughout the years. He's a great communicator and always answers all our questions fast and efficiently. I can't imagine using anyone else for any of our mortgage / refinancing needs.
Keisha and Eli Z. (Langley)
"Jim took care of my mortgage from the beginning. His advice is safe and sound and the rates he found for me were second to none. After the deal is done he always follows through to make sure everything is ok. I highly recommend him to all my friends."
Claudiu (Burnaby)
“Lisa Yun and her partner by far exceeded my expectations. She went the extra mile, and her sense of conscientious was as though she was working for a family member. She deserves acknowledgement for her hard work”.
Debbie B. (New Westminster)
I have had great experiences with Jimmy over multiple mortgage products and he has worked tirelessly to ensure that the products I received were the right fit for me and that I understood every step of the way.
Thanks Jimmy
Derrick Cooke (Vancouver)
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I have dealt with Jim and Lisa for over 10 years and have financed multiple properties through them. They are professional, well informed and always give advice that is focussed around what is best for me.
Tesh (Coquitlam)
I've been a client of Lisa's for 8 yrs and have been very happy with her services as my mortgage broker. My circumstances were definitely different from other clients. I had purchased property in Victoria with my mother who resided in Vancouver....so Lisa's job was more challenging. She was very patient with me and my mother and understood the situation at hand. I am very pleased with her services and would definitely use her again!
Sincerely
Steve Jung (Victoria)
Lisa Yun and Jim Kwon are amazing mortgage brokers. I have been using them for over 10 years now and I am delighted with the results. For your primary residence, credit lines or investment property they work really hard to get you the product you need. I would recommend them to anyone.
Dr. Andrew R. Taylor (Port Moody)
Jim Kwon has helped us through several financing deals for refinancing and purchasing a new home. Our situation is unique and yet each time he was able to find us a lender that not only had excellent rates but also very flexible terms. He provides an exceptional level of service, takes the time to answer even the silliest questions, and always returns emails/phone calls within the same day. I have already referred Jim to several friends and will not hesitate to reach out to him again.
Danny Y (Burnaby) 9
Jim Kwon has being nothing but professional and gone the extra mile for me when I have done mortgages through his company. He has kept me up to date on the changing interest rates and the Real Estate market in general. I would not hesitate to recommend Jim and his company!
Ross (Surrey)
Jimmy and Lisa provided us with great service and made us understand all our options, they are very friendly and guided us in making the right decision for our loan. Would highly recommend them to any one looking for a new mortgage!
Darryl and Lynne (Maple Ridge)
I appreciate Jim's high level of of service to his clients and for his prompt responses. The newsletter is a great way of staying up to date on the Bank Of Canada updates and what's happening in the market. Thanks Jimmy!
Cheers
Betty (Vancouver)
Working with Jim was a truly pleasant experience. He’s a true professional, and clear and easy to understand. I will recommend him to any friends and family looking to purchase a home in the future.
We have had the pleasure of working with Jim & Lisa many times over the past 12 years and there is no one we would trust more with our mortgage and finance needs! Every single time we have contacted them over the years we have received a prompt reply answering all our questions. Jimmy sent us extensive emails listing all our options and possibilities for what we were wanting to do, giving us all the information we needed to make crucial decisions. Most recently we used them in the last 6 months to sell and buy another home in this hot and unpredictable real estate market. Having them by our side to navigate our mortgage options and be ready to make a swift purchase was invaluable. Through this incredibly stressful process Jimmy was in constant contact, with prompt and thorough updates and even gave us the ok to remove subject to financing a day early in an already tight deadline! I highly recommend them, and in fact a few years ago was recommending them to a co worker when another coworker interjected trying to recommend their mortgage broker...turns out we were recommending the same one!! We so appreciate their expertise & support and will absolutely use them again in the future.
Ben & Rebecca McCulloch, Pitt Meadows, BC
We were lucky that our realtor recommended Jim a few years back when securing our first mortgage on a condo in New Westminster. Our experience working with him was so positive that after moving to the island, we went back to Jim for help; Jim found us a great mortgage helping us to buy our dream "forever" home! This past month we refinanced our debt by renewing our mortgage, and were amazed that we are saving a further .5%. Once again, Jim went way above and beyond to keep us informed and organized, ensuring we met a tight deadline. He was available pretty much around the clock, absolutely exceeding our expectations in every way. The business of buying a home can be very stressful, but Jim made the whole experience of finding the right mortgage quick and painless. Without reservation, we highly recommend Jim and his team. - Jen and Troy Beyea (Victoria)
Jimmy made buying our first home together very easy. He was available any time to answer our questions and he always made us feel like we were a priority. The home-buying process can be daunting and stressful, but our minds were at ease throughout the entire process thanks to Jimmy. We would recommend him to anyone looking for a personable, friendly and open mortgage broker. We will definitely be back when we buy our next home. Thank you, Jimmy!
-Adam and Sadie, Maple Ridge
My husband and I were referred to Jimmy Kwon and Lisa Yun for their mortgage broker expertise and we couldn’t be happier with their services. When we bought our first home years ago, Jimmy sat down with us to explain the details of how mortgages work, and what we could expect from his services. Jimmy is extremely professional and candid. He returned our emails and phone calls promptly. And when we moved to a new home, we did not hesitate to call Jimmy to enquire about our new mortgage. I would highly recommend Jimmy and Lisa’s services.
Shawn & Angela, Qualicum Beach
My bank that I have been using for the last 15 years was unsure if they were able to get me a rate they promised me I decided to seek other options. I was refered to Jimmy Kwon at Dominion Lending Centers from a friend. Jimmy provided outstanding customer service. He worked very hard to find me a fixed rate that no other bank could come close to. Jimmy always kept me in the loop, patiently explained any details I didn't understand, and always replied to any email, phone calls and messages I left him. Jimmy made it very easy, and convenient when it came to applying for the mortgage, guided me through the entire process until completion. Jimmy will be our mortgage broker from now on, and I'll recommend Jimmy to anyone that is looking to purchase a property, as he will not disappoint. Thank you Jimmy and your team for making our experience a great one.
Richard Mah, Langley
We were referred to Jim Kwon by our previous mortgage broker when he retired. Jim has helped us with multiple mortgages since then. We recommend him to our friends and anyone who needs a mortgage!
C. Nelson,
This was my first time working with a mortgage broker and Jimmy was an absolute pleasure. I cannot say enough good things about him! Mortgages can be pretty daunting and mine was coming up for renewal. I was going to stick with my existing lender but by chance stumbled across a promotional rate and through that, connected with Jimmy. First of all, he was not only very quick to respond to my email - within half an hour - but also got to work immediately for me as the offer was ending very soon. Throughout the entire process, Jimmy was so helpful - informative, responsive, thorough, knowledgeable, friendly, and in general made me feel very well taken care of. He went above and beyond to help me secure the lowest rate out there. I have no hesitation recommending Jimmy at all. In fact, I would say if you're considering getting a mortgage, you MUST talk to Jimmy. Thanks again for everything Jimmy!
Michelle, New Westminster
It was my first time working with Jimmy for my first home purchase. I could not be happier with the level of service I've received. In a few words, I would describe the service I've received as professional, honest, thorough, and knowledgeable through and through. Overall it has been a very pleasant experience and I would highly recommend Jimmy and his firm to anyone in need.
Jun, Burnaby
This is our second time working with Jim and he will always be our mortgage broker. He genuinely cares about his customers and is determined to get the best mortgage rate for them. Jim is such a professional and knowledgeable broker. He always gives you an immediate tentative answer then checks to make certain that the information he is providing is accurate and correct. He promptly returns calls and answers emails. He stays with you from start to finish and takes care of all the details so you don’t have to. We can’t recommend him too highly – he’s the best!
Maurice and Jae Oak, New Westminster
I was referred to Jim Kwon though a friend. I have found Jim to be very thorough, honest, diligent, and calm. Excellent customer service very responsive. He found us a great rate better than the bank. He made the process go very smoothly despite being on the other side of the country. Highly recommend him.
David Choi MD CCFP Mississauga
My wife and I were referred to Jimmy with a strong recommendation from a friend, and have not been disappointed! We were first-time home buyers and purchased a pre-sale property. Jimmy led us through every step of the process with a calm, patient and friendly approach. We felt well-informed about the decisions we made and appreciated the extra mile Jimmy went to make sure we were satisfied with our selection. I have no hesitation recommending Jimmy and Lisa for anyone looking for a new mortgage - we will certainly be back when it's time for our next property purchase!
K&M - Vancouver
I recommend Jimmy to anyone who is looking for any kind of financial help with a home or re-finance. I have been working with Jimmy since 2012, its been absolutely fantastic! I've never felt so relaxed and so at ease about signing on dotted lines! Thank you Jimmy!
Ajay - Surrey
I can’t say enough good things about Jim Kwon! I recommend him wholeheartedly! I’m a Canadian living abroad (Korea) who bought a home in Toronto – Jim is based in Coquitlam, which means we were operating in 3 time zones, and still he made everything work seamlessly. He’s knowledgeable, proactive and responsive, and took care of all of my issues as if they were his own. I couldn’t have asked for more care, attention and dedication. He really went the extra mile to ensure nothing was overlooked.
Genny
My family and I were introduced to Jimmy by the Financial Literacy Counsel in 2014 when we began our house hunt. From the beginning, Jimmy has met us where we were at. For our first meeting, he made his way to Richmond to meet us late in the evening, at our convenience. He carefully explained the home buying process to us, first-time home buyers, and he patiently guided us through the information, helping to take the intimidation out of choosing a mortgage. He calmly invited and welcomed questions and that set a tone for the relationship into the next two years. He was always personable, accessible, and right on time, especially when we presented an offer and then counter-offer after counter-offer. He worked hard to be an active member on our home-buying team, helping us to make good decisions and feel secure in them. He continues to put our family at ease as our "Mortgage Broker for Life."
Clara Kim (Surrey)
We wanted to thank Jimmy for helping us secure the right mortgage to allow us to renovate our home by upgrading energy efficiency and adding space and a third bedroom for our second child. We owned our home for 10 years, had more than enough equity and good credit, but because of the scope of the renovation identified for our 100 year old home, we had difficulty discussing anything other than basic construction mortgages with our bank. This wouldn’t have enabled us to complete the work, but Jimmy did not give up and was creative and diligent in tailoring a mortgage for us. Ultimately, we were able to conclude an agreement with a bank through Jimmy, and are now well on our way to turning our house into a larger, environmentally more sensitive home for years to come.
Susan and Clem (Vancouver) 1
"This is my second time working with Jim to renew my mortgage and as always it has been a pleasant experience. He takes the time to explain the process, the options and also takes the time to address any questions or concerns. He has been a pleasure to work with and will continue to be my go-to person for anything mortgage related in my life."
Tak (North Vancouver)
I haven't worked with a mortgage broker before for my past real estate activities due to a couple of reasons.
One of them was that there could be more costs including hidden brokerage fees. Secondly I like to keep my life simple. I already have a couple of banks I can use for mortgage. I know their rates couldn't be the best but it wouldn't be so bad. Anyway I got to know Jim unexpectedly during my purchase of condo. It was a simple transaction but kind of a long process because of the stricter mortgage regulations newly made by the government. I have found I had wrong conception in working with a mortgage broker. I got better rate than those posted by my banks without any extra costs.
The transaction have completed without any troubles despite of the change of my financial plan during the arrangement of mortgage. I was very happy with Jim's service and appreciate for his efforts to provide quality services. He is professional and responsible.
HQ
We owe you a debt of thanks, and had meant to express our appreciation sooner. The process with the lawyers and bank went well, actually, in completing an exhaustive process. In fact, you pulled one out of the hat for us, under pressures of time and circumstance for us and a fairly short window for you. Our dream of simply investing existing assets into the renewal of our home had turned out to be complicated and galling at the 11th hour, after completing all design work and permits, so your efforts helped salvage that dream. I’ve worked with you several times now, and we’ve appreciated again that you bring uncommon clarity, calm and focus to the task at hand. It was a pleasure to work with you.
C & S (Vancouver)
"This is an excellent team: Friendly, approachable and highly knowledgeable. They make the complicated simple. They also have excellent connections within the financial community, which means they can secure the best interest rates. My realtor summed it up beautifully, “Your broker is fantastic, you won’t believe all the work he’s doing”."
S Alexander
I cannot even begin to express in words how thankful and appreciative we are of Jim’s expert skills in finding the best and most appropriate mortgage products for his clients. We were referred by a colleague after weeks of dealing with another broker and being completely taken advantage of with no final product in hand. Jim was extremely upfront about our particular situation and put his best foot forward in obtaining an excellent mortgage for us. His communication is timely and effective. His professionalism is unparalleled. We will be return clients for a long time to come. Thanks Jimmy and keep up the incredible work!”
- G and S (North Vancouver)
We have worked with Jimmy for two home purchases now. When buying our first home Jimmy was patient and very informative as he walked us through the process. He was willing to spend as much time as it took for us to be comfortable with the process. Both times we have worked with him we have been impressed by his knowledge, organization and quick responses. He was genuine and looked out for our best interest. We look forward to working with Jimmy again in the future!
Tyler and Nikki T (North Vancouver)
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I believe I was first introduced to Jim’s wife, Lisa, nearly nine years ago, by the realtor I had used to purchase my first home. Lisa was wonderful to work with, and I felt completely at peace with her and the service she was providing me. We communicated regularly by both phone and email until the signing of the papers was upon us.
We looked at the various options available to me, and I selected a variable rate mortgage that offered me much better rates than the fixed rate mortgages could at that time. Having previously traded stock options in the markets, I was not at all concerned with the movement of the variable mortgage rates, and given the state of the economy, I did not anticipate much movement to the upside. I met Jim when we had to complete the paperwork. Jim was informative and professional while he explained what it was I was putting my name to.
Three years into my first mortgage, I was interested in refinancing some of the property improvements I had made to my property. Jim informed me that it was a good time to consider refinancing those improvements through my mortgage. I asked Jim to get me some numbers that I could work with. He came in .25% below what my first mortgage rate had been. After crunching the numbers, I realized that I would save an additional $3,000.00 in interest payments over the five year term, even after penalty and legal costs, so we made the deal.
That last mortgage term has concluded, and I have just renewed my mortgage again through Jim, who was able to get me a better rate through a different lender than my former mortgage lender was prepared to offer. I have been very pleased with the services that both Jim and Lisa have provided me throughout the years, and I look forward to working with them in the years ahead.
S.W.B. (Mission, B.C.)
We have been with Jim over ten years and he has helped us find a best mortgage rate that fit our financial needs every time. He clearly understands the mortgage market very well and incorporates his knowledge into our financial situations. His responses to our questions and requests were very quick and were right to the point. He always made himself available whenever we needed his advice. We hope he can help us when we need his expertise again in the future. Thank you, Jim!
Shoko & Nobu Mano (Vancouver)
"Jimmy's services came highly recommended by a friend. As a first-time home buyer, I needed all the advice I could get. He made time to meet with me and my partner, clarified terminology we didn't understand, answered all our prepared questions and provided insight on things we hadn't considered. At the time, we were in the market for a pre-sale and had met Jimmy three years before the building would be completed. What made this particular mortgage more complicated was when my partner and I split up two years before the building's completion. Jimmy's professionalism and expertise came through during this difficult situation. When I decided I would try to buy out my former partner, Jimmy provided me with multiple scenarios and assumptions, the pros and cons of each with realistic expectations. It felt like Jimmy was looking out for me during what was an emotional time and was indispensable for my decision making.
He has set the bar of what I would want out of a mortgage broker: someone who takes his job seriously, gives the time to listen to my concerns, responds promptly, is respectful in every interaction, and provides clear advice and suggestions. I will be coming back to Jimmy in the future for any further mortgage services, and would highly recommend him to others!"
H.Y (Vancouver)
"We were referred to Jim 5+ years ago when we were buying our first house. We had a lot on our plate at the time ... along with all the emotions that go with buying your first place, my wife was 5 months pregnant with our first child when we closed on our place. Jim kept us at ease throughout the process by providing regular updates, explaining the various options available & was always available to answer our questions. We appreciated Jim's professionalism during this first round & it was an easy decision to go with Jim again when it was time to renew our mortgage this year. He presented us with some options that we didn't think of, which in the end saves our family about $400 a month. Thank you Jim for the great service; we look forward to working with you again in the future."
Chad (Port Moody) 2
I highly recommend Jim Kwon for any of your mortgage needs. I've worked with him more than once and have only great things to say about him. Mr. Kwon is someone you can rely on. He adapts to my ever-changing schedule as my job requires that I travel often. Despite not always being in town, Mr. Kwon has succeeded in completing my renewals. Most of all, I know he genuinely cares for his clients.
Guiv (Burnaby)
Jimmy helped me with my first mortgage renewal and the process was very quick and easy. During the course of my application, he took the time to answer all my questions making sure I understood all my mortgage options and keeping me up to date on the process from beginning to end. As this was my first renewal, I did have a few questions and he answered each one quickly and in detail putting my mind at ease. I highly recommend Jimmy and his team and will definitely refer him to all my friends and family for their mortgage needs. Thanks again for the great service and pleasant experience!
Lisa (Vancouver)
We were referred to Jim years ago when we bought our first home back in 2004. We have continued to rely on him as a resource for anything related to the home ownership process. We trust that he is looking out for our best interests and will be there for us throughout the life of the mortgage. We have no problems recommending him to others who need a mortgage broker. He is trustworthy, attentive, and kind. We look forward to working with him again in the future.
- Peter (Langley)
This is our second experience having Jimmy provide our mortgage services. The first time was when we first purchased our condo and was thoroughly impressed with his services. Throughout the 5 years we continued to receive updates regarding the market and bank of Canada rates. For our mortgage renewal, we chose Jimmy again to find us a deal we couldn't refuse. This time around, we didn't have the time to meet up so everything was done over email and the phone. Jimmy also provided the final documents via an iPhone app for us to sign which was very convenient. Overall Jimmy is prompt with his emails and phone calls. I would highly recommend him to all my family and friends.
Billy
We have had the pleasure of working with Jim and Lisa on multiple mortgages and their professionalism and knowledge make the process very easy. We appreciate that once we sign the mortgage their service is not done as they are always there to answer questions and to keep you updated on what’s happening in the market. We have recommended Jim and Lisa to all of our friends and family because they are the best in the business and could not imagine going through this process without them. Thank you both for the awesome service and we look forward to working with you in the future.
Alex & Sandra (Thunder Bay Ontario)
To anyone looking for a home, I'm saying this from the bottom of my heart: if you are offered a mortgage from a bank, take that to Jim Kwon because he will beat that rate guaranteed. He's always been a competitive SOB (and one of my best friends since fourth grade) and he will work tooth and nail to beat that rate while looking after your financial needs. As a bonus, he will make sure you (i.e. "I") don't over stretch yourself just for a house and will provide you with options you didn't know you had.
Paul
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My husband and I just renewed our mortgage through Jim Kwon, it was our 2nd time working with him. Both times, we found him to be very attentive to our needs, patient and incredibly informative. The renewal process was very involved and tedious, but Jim was with us every step of the way. He was always very quick to return a phone call or an email and was great about working around our busy schedules, even meeting with us after regular office hours! We would never get the one-on-one personal attention Jim gave us at a bank and would never use a bank for just that reason. We highly recommend Jim and will use him again in the future. Thanks Jim, you made the whole process so much easier!
Cathy & Dan, Port Moody
Sincere thanks to Jimmy and Lisa of Innovative Mortgage Solutions! We are happy clients who have received sound advice and superb service each and every time we turned to Jimmy. We wholeheartedly recommend Jimmy to anyone purchasing their first or subsequent home." ~ Doug M & Family
This is my 3rd time working with Jim and Lisa on renewing my mortgage. As always, I have completed what can be a tedious transaction, with simplicity. They are extremely accommodating people, which these days is a rarity! I work in an industry where customer service is so important, so I am extremely grateful when I receive exceptional customer service myself. All the steps needed were fulfilled in a most efficient manner. They found me an excellent rate, so what else could one ask for when working with these people?! If you haven’t dealt with these people, give it a try, you won’t be disappointed, I guarantee it!!!
Carol (Burnaby)
As my mortgage was expiring, I contacted Jim Kwon of Innovative Mortgage Solutions, in addition to my bank and began to investigate the renewal process and current floating and fixed interest rates. Within hours Jim had contacted me via email and attached a short questionnaire to complete which detailed my mortgage needs and concerns. I responded quickly and was given a few options. Meanwhile my bank had still not returned my phone call nor emailed a message. Jim understood that I wanted to wait and ensure my bank, whom I have held an account with for 20 years plus, could match any rates provided. Over two weeks passed before my bank returned with an answer and reluctantly informed they could not beat the quote provided by Jim Kwon. I was astounded. I had been a reliable and loyal customer with this institution and they were not even that concerned that I would consider an alternate mortgage provider and even more unwilling to try to provide me a similar quote. Worried that transferring my mortgage would cost me more in added services or fees, Jim Kwon was extremely informative and accurate. There was no transfer cost. Jim also referred legal services and from beginning to end I felt that all communication and information was extremely professional, accurate, and well organized. As i finalized the paperwork with Jim Kwon of Innovative Mortgage Solutions, I felt extremely confident and satisfied. There was no high profile pressure during the process and was very happy with the end results.
Matt S, Port Coquitlam 3
They are professional, knowledgeable and have extraordinary ability to analyze, outline and articulate mortgage options that was suitable to us. They would answer my many questions along the way and were never annoyed with us. They would even work after hours to answer my questions, which my husband and I appreciated tremendously.
I have and would highly recommend Mr. Jim Kwon and Ms. Lisa Yun as a Senior Mortgage specialist. Since the time we have been working with Jim and Lisa I would never change them with anyone else.
We just simply "Love" them!
Reshmi and Bob Naicker (Coquitlam)
Jim and Lisa...what a team! No matter who you work with, you know that you will get courteous, knowledgeable and timely service. Jim and Lisa helped us with the purchase of our first and second homes. Being relatively new to the house-buying market, they helped to make everything go smoothly. They were honest and patient when explaining the intricacies of obtaining a mortgage and purchasing a home. No question was too small. We love working with this dynamic duo and you can be sure that any other house purchases will not be done without them. Thank you Jim and Lisa!
~Ben and Grace Han (Ontario)~
My wife and I have had the pleasure of working with Jimmy on multiple mortgages. We were first introduced to Jimmy from a work colleague when we purchased our first condo in 2006.
We have since done multiple mortgages including a refinance on our condo to use the equity for a purchase on a house. He worked around our schedule and met with us after hours at our place which made things much easier due to our work schedules.
Jimmy provided a spreadsheet outlining the costs associated with refinancing and purchasing which was detailed and easy to follow allowing for a smooth process. He also had a spreadsheet program comparing the variable rate to the fixed rate even factoring in hypothetical prime rate increases therefore providing a very clear analysis.
More importantly he emails economic updates regarding the prime rate forecast so we are kept current and can make an informed decision if we decide to convert to a fixed rate and I can always call Jimmy to discuss first.
The services does not stop once the mortgage completes as Jimmy continually monitors the mortgage market and if there is an opportunity to save you money he will let you know. We were able to take advantage of this opportunity more than once allowing us to save substantial money!
Christopher (Burnaby, Surrey)
This was our first time using a mortgage broker and we weren’t sure of the process. Thankfully we got a referral for Jim, who was extremely patient and educated us on the different types of mortgages and the pros/cons of the options available to us. He worked really hard to ensure everything was completed on time despite our unusually quick completion date. If it wasn’t for his quick actions, I don’t think our subject removal would have gone as smoothly. Jim was also able to offer us a better rate and better service than our bank with whom we had our last mortgage.
Thank you Jim!"
Chris & Laura (Vancouver)
My wife and I recently purchased a condominium in Burnaby. During the beginning stages of purchasing a home, we found out from our existing bank that in our particular situation we had to turn to a private lender for the Mortgage. Our realtor suggested Jim Kwon of Dominion Lending Centres. Well thanks to the hard work by Jim Kwon, he was able to find us a lender with a good rate, much lower than a private lender. After the lender agreed, they required more info into the background of our lives, so we all worked hard to provide the necessary documents. In the end, my wife and I are now living in a Burnaby Condominium.
Thanks Jim Kwon of Dominion Lending Centres.
Stephen & Lucy.
Our Mortgage Broker, Jimmy Kwon, was pretty awesome. Jimmy helped break down the mortgage terminology into terms we could understand. He crunched out our magic numbers when it came down to making offers and provided us with a good rate. It was nice to be able to call/email Jimmy with questions like "... how much would our monthly payments be if we bought a place for $ with a of down payment of $."
For Mike and I, we met with two Realtors, two Mortgage Brokers and the bank.... and Ryan and Jimmy were our chosen Real Estate Dream team. Whenever you're free, give them a call / email. They'd be happy to help :-)
Michelle and Michael (Vancouver)
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We had the privilege working with Jim on our latest mortgage. Compared to our first mortgage where we worked directly with a bank, the second time around was less stressful. The first time, the thought of not having the best mortgage rate was always on my mind. This time around we were assured that we were getting the best rates. During the course of selling and buying, Jim would periodically touch base letting us know the latest rates and offerings - our information was always current.
Having a young family, from the initial meeting to the final signing of papers, Jim always worked around our schedule. Unlike traditional banks, he is up to date with technology (emailing, digital signatures) - very convenient.
It's also nice that you do not directly deal with the mortgage lender. Having a familiar person act as a middle man was more personable.
It was a pleasure to work with Jim.
Pam and Steve
Jim Kwon of Innovative Mortgage Solutions was my first experience with a mortgage broker, having been a customer of the big banks for many years, and I will never go back. Not only am I saving money, but the personal attention and advice I received from Jim Kwon has shown me that there is an end to having a mortgage. He listened to my needs and offered the best fit solution, I cannot say enough good things about Jim.
Robert M., Langley
Jimmy has guided us through three mortgages and two mortgage renewals with exceptional patience, responsiveness, courtesy, and been-there-done-that expertise. We will happily continue to use his service as long as it's available and always recommend him to our friends and colleagues.
Noel & Lindsay (Vancouver)
Working with Jim has been a great experience for many years. His professionalism and keen nowledge has given us peace of mind when dealing with our mortgage needs. I would highly recommend Jim Kwon of IMS to friends and family who are in need of their services.
Kevin H. (Coquitlam) 4
"We are extremely fortunate to have had Jim and Lisa help us and guide us through our very first home purchase a few years ago. The entire application to closing process was explained to us step by step. Jim and Lisa were available to answer all our questions any day of the week. A few years after the purchase of our first home we went through the process again on building our second home. We didn't hesitate to call Jim and Lisa again to help sell our house and start building our custom built home. We initially thought building a home would be much more involved than purchasing a pre-built home but Jim and Lisa made the process feel exactly the same. My wife and I are looking forward to building again and we definitely will call Jim and Lisa again."
Martin and Mayumi, North Vancouver
Jim Kwon and Lisa Yun of Innovative Mortgage Solutions save me a lot of money everyday, plain and simple. When I was shopping around for my first mortgage, I went from bank to bank and became discouraged. I couldn't believe the interest rates! Even the institution my family and I had banked with for 15 - 20 years could only offer me a high rate, while claiming it was "the best" they could do. A colleague mentioned Jim and Lisa, but I ignored her because I simply didn't have time to meet them. However, Lisa wasn't going to give up. She met me at 8pm in my home and told me she could get me the best deal. And she delivered for my first home and then my second. Jim and Lisa are friendly, knowledgeable, and truly operate with their clients' best interests at heart. If you want to save money, see them.
Renu Bakshi (Vancouver)
“We have been clients of Lisa and Jimmy for several years and cannot see giving our mortgage business to anyone else. They provide premium client service by going above and beyond the traditional role of mortgage brokers. They always make an effort to understand our needs, deliver competitive solutions/rates and they make “paperwork” straightforward and easy. Thanks guys for always being on our side!”
Aida and Ian (Port Coquitlam)
We were so fortunate to have been recommended to Jimmy and Lisa Kwon some years ago when we first purchased in downtown Vancouver. They were so very attentive to our particular needs and they really made an extra effort to find the best financing available.
Since that time, a decade ago, we have had some complex real estate transactions and mortgage challenges regarding property in Europe, as well as investment property in Vancouver. In each instance, their knowledge of the products available and the strategies they suggested turned out to be of tremendous benefit. Lisa and Jimmy are both "listeners", meaning that they make it a point to find out what kind of service they can personalize for their clients, and then they present clear, concise and detail-oriented service. They have a broad knowledge of the products available in the mortgage world, and have very creative, practical solutions. Luciana and I are very happy with our relationship with them, have referred many friends and colleagues, and we will be calling again, when the need arises! Thank you Jimmy and Lisa, again!
Jesse Read (Vancouver)
I’ve had the privilege of working with Jimmy in the last couple of months while we were in the process of purchasing a home. When I was looking for a mortgage broker, I was looking for someone who was honest, current on industry information, approachable, responsive, and easy to deal with. Jimmy came highly recommended to me by a close friend and has met every one of my requirements. From our initial meeting, through the close of our home Jimmy has been a pleasure to work with and I have no hesitation in recommending him to others.
Mark and Grace (Port Coquitlam)
“I have known Lisa and Jim since 2002. They have taken care for me of two separate mortgages and three refinancing. Throughout each transaction they have invariably been knowledgeable, efficient, courteous, prompt, and patient, consistently exhibiting that grace that takes competence to a higher level and makes of your broker more a trustworthy partner than a service provider. I will continue to use their advice and services for as long as they will be available and I have no hesitation in recommending them to anyone.”
Dr. Luciana Duranti
Chair and Professor | Archival Studies
School of Library, Archival, and Information Studies
The University of British Columbia
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I worked with Jim Kwon on my mortgages over the last 6 or 7 years. I have my own home and a couple of apartments that I rent out. Jim helped me to get the best mortgage rates for each of these properties and it was an excellent experience working with him. He is professional, well connected, friendly and understanding (listened to my story and understood what I was hoping for). In a more recent situation my partner had been working with another broker trying to pull together a refinance so we could renovate the home. He worked with that broker for a few weeks but for some reason was not getting anywhere. I decided to call Jim and he had it all pulled together in a couple of days! What a relief, and I had no doubt that once I had called Jim everything would work out. I would not hesitate to contact him again and recommend him very highly.
All true :)
Kelly (Maple Ridge)
You have really been awesome right from the beginning, through the years, with all the questions, requests we have asked for. Really you have been just excellent to us through it all. I am so anxious to get this current mortgage out of the way so we can ask you for another one later..
Esther (Vancouver)
I first came to Jimmy Kwon when I left my mortgage provider of 5 years and went shopping for a new mortgage. Jimmy gave us sound advice based on good expertise and experience, this let us make a good decision on our mortgage that turned out very well for us. I am very pleased that the relationship and contact continues after the transaction giving us opportunity to respond to change with circumstances. I am confident in referring Jimmy Kwon to those I know.
Henry
The overall experience was amazing, we felt very well taken care of even with our busy schedule all things were done very efficiently
Mark and Meg (Coquitlam) - First time home buyers. 5
Thanks so much for arranging my mortgage this summer. You couldn't have made things easier. Things went so smoothly with a couple of phone calls and emails and one meeting at my convenience as to time and place, and it was done. I also appreciate your follow-up months later, letting me know about interest rate predictions. Hopefully, my mortgage days are done, but if I need one in the future, I will let you know.
Barry ( Burnaby)
"I am writing this testimonial for a very good reason. Not only did Jimmy do a great job finding us a mortgage but in all the hassle of buying a home by new comers to Canada, Jimmy took the time to explain and answer all questions and helped us with all issues we had during that journey. He did a ton of foot work that we did not have to worry about and he helped us get through a lot of issues that were preventing us from making bad decisions. Jimmy is super friendly, easy to talk to, easy to understand and not to mention that at the day of final paper signing he obtained a lower rate. We cannot imagine having anyone better than him to work with."
Tomasz and Sylwia (Port Moody) :) - First time home buyer
I am a first home buyer so all mortgage related issues were new to me.
I had another broker whom I contacted to get my application done. However I had to call him multiple times to get to know status of it. I was unhappy and upset but my realtor advised me to talk to Jim just to have a second opinion. I'm very glad I did. Jim did a great job. He explained substantial differences between different types of mortgage. He had answered enormous amount of questions I had. I never had to call him to ask about my application he was proactive in everything and have sent regular updates. He was able to provide a better rate and negotiate additional flexibility of my mortgage.
Thank you Jim
ILYA (Coquitlam) - First time home buyer
I've spoken to banks and other mortgage brokers, but Jim's friendly and patient demeanour won me over instantly. He breaks things down so well, and every question was met with full attention and care. He's quick response to my concerns and inquires (even on weekends) , made me feel like he always had my best interest in mind. And even after my deal was done, his door was always open for any other questions I had. If you want to feel looked after, talk to Jimmy!
Vincent (Vancouver)
“Lisa and Jim, I want to say thank you for the excellent service you’ve provided us through the years. Since we started with you in 2005 you’ve kept us up to date with economic data and the bank of Canada’s interest rate information on a regular basis. You’ve always promptly responded to all our queries. It feels great that we can just pick up the phone and talk to you instead of an auto attendant at a big bank. We really appreciate what you’re doing. We’ll be calling you for our next house soon…”
Yared (Surrey)
"Professional, available, reliable, supportive, and effective. All words that describe Jimmy as he helped us secure our mortgage for our very first home. His ongoing communications after move-in are also a nice gesture in keeping us abreast with mortgage rate trends. We will have no hesitation using his services again. "
Terry & Hana Chung (Toronto)
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Thank you for all of your advice and assistance over the years, which I have found to be professional, prompt and very helpful. Our relationship started with a mortgage but continued with regular contact and updates on the financial industry including predictions for mortgage rates which has kept me informed over the years, and confident that I had the 'right' mortgage for my situation. I also appreciate your assistance in complimentary areas such as referrals to insurance and accounting professionals which have been excellent. I would certainly recommend your services to friends, and of course keep coming back for all of my mortgage renewal needs.
Regards, Tanya (Burnaby)
Jimmy is very proactive in keeping us up to date with mortgage rates and government interest rates. I think we've used Jimmy's services 3 times since we were first referred. Next time we are looking to move, borrow on equity or lock in, we know exactly who to call!
R and E Comeau (Maple Ridge)
I’ve known Lisa and Jimmy for over 15 years now and have dealt with them for all of my mortgage needs since then. I have found them both to be exceptionally organized and very thorough leaving me with a great feeling of comfort with the largest purchases I’ll ever make … my home. It is always reassuring to know there is a team looking after my best interests when it comes to my finances instead of the banks!
Lisa, Jimmy and their Team have made my mortgage process simple, efficient and error free every time and the simple peace of mind in dealing with a team of professionals helps my wife and I rest easier. Their advice has saved us money and assisted us in managing our finances to our best advantage. I would recommend them to anyone in need of a mortgage.
Thanks you Lisa and Jimmy for all your hard work over the years!
Scott Adam (Chilliwack).
From our first meeting Jimmy went above and beyond making sure everyone was well informed and took the time to show us all options available in a well laid out presentation. Time was never an issue and we never felt rushed in all our meetings or phone conversations. We met Jimmy on glowing recommendations from 2 neighbours who had used his services and we will highly recommend Jimmy to all our friends and family. Thanks Jimmy for all your hard work.
Ray and Kelly (Pitt Meadow) 6
I first met Jim back in 2008 when I purchased my first home in Victoria, I felt that Jim was very professional and quite knowledgeable about the market and gave me great advice on what I should do with my mortgage. I then relocated to Vancouver and purchased my second home and with Jim’s help it was quite easy. He was able to meet me wherever was convenient for myself which fit my busy work schedule quite nicely! After two years of living in Vancouver I then relocated to Calgary and purchased my 3rd home with the help of Jim and Lisa. The level of comfort that I have with Jim is very high because he keeps in constant communication with me on what is happening in the market and continues to advise me on how what type of mortgage I should be locking into. I strongly recommend anyone who is looking to purchase their first home or multiple homes to work with Jim and Lisa as they are extremely knowledgeable, friendly and great communicators!
Thanks,
Ryan (Victoria)
My wife and I have used Jim and Lisa's services over the last 11 years. The first time was when we were looking at buying our first new home after I transferred to my new job. We also used their services to refinance, at least twice, when the interest rates were low. Both Jim and Lisa were very knowledgeable and helpful in the procedures dealing with our mortgage. They kept us up to date with the interest rates and any changes that may apply to our needs. We can't say enough on how Jim and Lisa were there for us. They gave that personal touch and worry free satisfaction to completing our financial needs. Also in the process Yvonne and I made a couple of new friends. If we ever need financial services regarding our mortgage, Jim and Lisa will be the first one's we call.
Jim (Agassiz)
"Awesome service, would recommend. Very honest in showing the reality, good and bad, which is very helpful in making informed life changing decisions."
Thanks,
Alan (Vancouver)
Jim Kwon of IMS mortgage has provided us mortgage services for our first home purchase then again on our second purchase. We were originally referred to Jim from our real estate agent. We were told he was easy to work with, doesn't leave you wondering, is very quick to answer questions regardless of how insignificant they may be, and works hard to get you into a home. These were very true statements. We, like many young buyers, Tend to fall in love with homes on the upper scale of our price limit. In both purchases Jim faced the seemingly impossible for us. He is quick to task, and from our perspective gave 100% of his energy towards getting us the mortgage. He is knowledgeable and finds different avenues to approach lenders. He found us a very competitive rate in both mortgages and saved us thousands on our latest home purchase. No guarantees that he can get anyone a mortgage, but with him you will definitely have an Ally with honesty, integrity, and commitment.
Carey and Cherie home buyers in 2008, and 2013 (Sidney, Vancouver Island).
I have been a very happy client of Jim and Lisa's for almost 10 years now. They are both extremely knowledgable, professional and always such a pleasure to deal with. I would recommend their mortgage services to anyone, regardless of what city they live in.
Thank you Jim and Lisa for all your hard work and dedication.
Amanda (Victoria, BC)
We met Jim in 2009, when he helped us secure the mortgage for our first condo in Vancouver as a newly-married couple. Now, with 2 kids and 2 dogs in our family we do not have much time to be researching mortgage options and rates, but we always feel like Jim is looking out for our best interests and keeping us well-informed. He has helped us through refinancing our condo and most recently with the purchase of a Vancouver townhome for our expanded family, because a 2 bedroom condo + 2 kids + 2 dogs = 2 crowded! We trust Jim and his opinion and would not hesitate to recommend his service to our friends and family.
Kelly and Eric Macauley Hempsall (Vancouver)
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My wife and I first worked with Jim on a refinancing of our home in North Vancouver. Jim was able to get us a very attractive variable rate mortgage and guided us through the application smoothly from start to finish. We asked Jim for his help again when we were looking to finance our new home in Coquitlam. Again, he was able to get us a rate much lower than the major banks and made the whole process look so simple and easy. We have recommended using Jim to all our friends, relatives and associates who are looking to finance or refinance their property.
Eric and Jennifer Lee (North Vancouver, Coquitlam)
My wife and I currently renewed our mortgage through Jimmy at IMS. What is really great about Jimmy is he takes the time to make sure you have a complete understanding of your mortgage and the process. No question is too insignificant and he put things into simple terms for you. We feel that we can contact Jimmy anytime and we know that he will respond in a prompt and professional manner. We look forward to working with Jimmy on future mortgages and would not hesitate to recommend his services to anyone.
Eric & Melissa (Vancouver)
Jim and Lisa advised us on obtaining a mortgage as well as a refinancing and their services were prompt, thorough and reliable. They are professional yet approachable and have gone out of their way to assist us on other loan situations as well. I would not hesitate to recommend Jim and Lisa to anyone in need of a mortgage specialist.
Best regards,
Manee
I was referred to Jim by a friend in 2006 and since then I have been working with Jim and I would like to share my experiences working with Jim. The first time I worked with Jim, he helped me to get the best interest rate in the market when we wanted to switch from the previous mortgage broker.
A couple of years later we decided to look for a detached house but we would not be able to obtain a “traditional” mortgage for a house we wanted to make an offer on and we asked Jim's opinion whether or not we should get a second mortgage. He researched a few options for us and suggested for us not to get a second mortgage as he did not want us to go through any financial difficulties due to higher rates therefore higher payment. I am glad that I did not work with a mortgage broker “who did not care for a long term relationship” with his/her clientand offers whatever brings cash flow to his/her bank account otherwise we might have been in a trouble when we had the housing bubble in 2008.
He has been always consistent with his opinions and he has always prepared a few different options suited for our financial situation and arranged all the paperwork needed in a professional and timely manner.
He is honest, humble and personable guy.
I would recommend Jim for any financial services he offers and I will continue to work with Jim every time we have opportunities.
John O. (Coquitlam) 7
"I have worked with Jim for getting my first mortgage, as well as getting help and information along the way and when looking into refinancing options. He has always been helpful, and responsive to my requests, and I would recommend him to others."
Eric (New Westminster)
“We are very pleasantly surprised at level of professionalism and dedication to give the customer the best possible mortgage tailored to us. I highly recommend you to everyone I know who is shopping for a mortgage. Your service gives value that is hard to come by these days”.
Randy and Jeanne (Oshawa)
My wife and I have used Jim and Lisa for many years and they have given us great advice and saved us a lot of money by getting us good rates on our mortgage and by giving us good advice regarding our various options for floating rate and fixed rate mortgages. They have always provided us with a very high level of service and they are a pleasure to deal with.
John (Vancouver)
I am a highly satisfied, repeat customer and continue to recommend Jimmy to my friends and family every chance I get. He is professional, timely, informative and I truly feel I am getting the best mortgage deal available to suit my needs.
Thanks Jimmy.
Julie K. (New Westminster)
Jimmy and Lisa have always worked diligently on our behalf while keeping us up to date with market trends. Their guidance was instrumental in meeting our financial goals. Thanks!
- Fred (Vancouver)
My wife and I have been dealing with Jim and Lisa for many years now. They were very helpful in meeting our needs by finding the best mortgage rates for us and were very professional in their dealings with us. The kind of advise they gave us were sound and gave us good options to make the best decision that suited our lifestyle. I highly recommend Jimmy to help you through choosing your next mortgage.
Tom Mei (Vancouver)
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“We have used Lisa and Jimmy’s services several times and each time we have been absolutely satisfied with their assistance in setting up our mortgages. They are professional, friendly and knowledgeable. They explained all of our options to us clearly and took the time to make sure we were happy with the mortgage we chose. The fact that they came to us made it very easy! I would not hesitate to recommend their services to family and friends!
Thanks Jimmy and Lisa for your excellent service.
Vince and Laura (Burnaby)
"Jimmy helped me out big time. I was in very tight time line but, he worked it out very quick and perfectly. I truly appreciate all your hard work and effort to get may mortgage done in right time. Thank You Jimmy"
Sung Yoon (Burnaby)
"Jim provides exceptional service. He has always kept me apprised of new products and rates which has saved me thousands of dollars. Jim is one of the few professionals that I have no qualms about recommending to family, friends or colleagues. I expect to draw on his expertise for years to come."
Pete (Vancouver)
Dear Jimmy,
I would like to take this opportunity to thank you for your excellent service and help in procuring a mortgage for our home. Jimmy has assisted us several times over the years and his help and assistance has always been the most timely and professional. We would not hesitate in recommending Jimmy for your mortgage assistance , which we have done several times in the past.
Sincerely,
Jack Chapelas (Abbotsford) 8
“My wife and I have received exceptional service and advice on our mortgage decisions from both Jimmy and Lisa. Over the years we’ve had many questions and Jimmy and Lisa are always quick to respond with thoughtful and well researched answers. We will continue to use Innovative Mortgage Solutions in the future and recommend them to our family and friends.”
David (Richmond)
Jim got us the mortgage that met all of our needs while ensuring we got the lowest rate possible. He has a great knowledge of the business and made everything easy to understand. He was really accommodating of our schedule ensured everything went smoothly. He has my complete confidence and I wouldn’t hesitate to recommend his service
Troy (New Westminster)
We have used Jim Kwon for several mortgages and refinancing situations. He always keeps us in the loop and has gotten us the best interest rates throughout the years. He's a great communicator and always answers all our questions fast and efficiently. I can't imagine using anyone else for any of our mortgage / refinancing needs.
Keisha and Eli Z. (Langley)
"Jim took care of my mortgage from the beginning. His advice is safe and sound and the rates he found for me were second to none. After the deal is done he always follows through to make sure everything is ok. I highly recommend him to all my friends."
Claudiu (Burnaby)
“Lisa Yun and her partner by far exceeded my expectations. She went the extra mile, and her sense of conscientious was as though she was working for a family member. She deserves acknowledgement for her hard work”.
Debbie B. (New Westminster)
I have had great experiences with Jimmy over multiple mortgage products and he has worked tirelessly to ensure that the products I received were the right fit for me and that I understood every step of the way.
Thanks Jimmy
Derrick Cooke (Vancouver)
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I have dealt with Jim and Lisa for over 10 years and have financed multiple properties through them. They are professional, well informed and always give advice that is focussed around what is best for me.
Tesh (Coquitlam)
I've been a client of Lisa's for 8 yrs and have been very happy with her services as my mortgage broker. My circumstances were definitely different from other clients. I had purchased property in Victoria with my mother who resided in Vancouver....so Lisa's job was more challenging. She was very patient with me and my mother and understood the situation at hand. I am very pleased with her services and would definitely use her again!
Sincerely
Steve Jung (Victoria)
Lisa Yun and Jim Kwon are amazing mortgage brokers. I have been using them for over 10 years now and I am delighted with the results. For your primary residence, credit lines or investment property they work really hard to get you the product you need. I would recommend them to anyone.
Dr. Andrew R. Taylor (Port Moody)
Jim Kwon has helped us through several financing deals for refinancing and purchasing a new home. Our situation is unique and yet each time he was able to find us a lender that not only had excellent rates but also very flexible terms. He provides an exceptional level of service, takes the time to answer even the silliest questions, and always returns emails/phone calls within the same day. I have already referred Jim to several friends and will not hesitate to reach out to him again.
Danny Y (Burnaby) 9
Jim Kwon has being nothing but professional and gone the extra mile for me when I have done mortgages through his company. He has kept me up to date on the changing interest rates and the Real Estate market in general. I would not hesitate to recommend Jim and his company!
Ross (Surrey)
Jimmy and Lisa provided us with great service and made us understand all our options, they are very friendly and guided us in making the right decision for our loan. Would highly recommend them to any one looking for a new mortgage!
Darryl and Lynne (Maple Ridge)
I appreciate Jim's high level of of service to his clients and for his prompt responses. The newsletter is a great way of staying up to date on the Bank Of Canada updates and what's happening in the market. Thanks Jimmy!
Cheers
Betty (Vancouver)